Community Services Directory

211 is a free, confidential, and accessible service that connects individuals with a wide range of community, social, and government services. It operates across Canada and helps people find the right resources for their needs, including healthcare, housing, financial assistance, mental health services, food programs, and more.  Users can access information about local services and support networks, available 24/7. It's particularly helpful for those who may not know where to turn for assistance or need help navigating complex systems.

• Dial 211 or visiting the 211 website 

General practice medical clinic.

Contact Public Works Canada.

Contact BC Ministry of Transportation.

Supporting individuals with alcohol addiction.

The Alzheimer Society of B.C. offers support and education for anyone who is facing Alzheimer’s disease or related dementias. Through the First Link Program, we are able to provide individual support for family caregivers over the phone. They also have video conferences and telephone workshops.

• Ambulance 250.774.2344
• Fort Nelson Fire Department  - Non-Emergency 250.774.3955 
• Fort Nelson Search and Rescue 250.774.2700
• RCMP non-emergency inquiries 250.774.2777 (theft, vandalism etc.)
• RCMP Administration 250.774.2700 (criminal record checks, court inquiries etc.)

BC Bus North is a long haul coach service offering connections between Prince Rupert, Prince George, Dawson Creek, Fort St. John, Fort Nelson and Valemount with a fixed-route and schedule.

Immediate access to barrier-free, non-judgmental, confidential support and follow-up to youth, adults, and seniors through 24/7 phone lines and online services.

If your household income is $35,000.00 or less, you may be eligible to receive cash assistance with your monthly rent payments.

Electricity services.

1-800-SUICIDE: if you are considering suicide or are concerned about someone who may be, please call.

Phone, Internet, and TV services.

Local radio station featuring community news, sports and events.

For Bylaw concerns please use the link above.

Promotes healthy choices and strategies for parents. Provides education, support and promotes positive, healthy practices for pregnant women.

Central Mountain Air (CMA) is a western Canadian privately owned and operated company offering scheduled and charter flights to over 18 British Columbia and Alberta communities.

Preschool through Grade 12.

Referral and resources to child care providers. Provide support for those opening licenced childcare.

Is a volunteer-run, non-profit organization. They carry clothing and a small selection of household items. Hours of operation are Saturdays from 10:00am-12:00pm. Donation drop-offs are welcomed during operational hours.

Community group providing an outlet for informal policing and surveillance.

Dedicated to providing support for foster parents, through listening, answering questions and finding community agency supports. Provides training opportunities for foster parents and enlists new families into the fostering community. Serving Foster Parents in Fort St. John, Dawson Creek, Tumbler Ridge, Chetwynd and Fort Nelson.

Fort Nelson First Nation. Provides daycare services.

Preschool through Grade 6.

Minimal barrier emergency shelter for men ages 19 years and older. Provides six beds and a refuge area. They provide a safe, secure environment and appropriate accommodations for all clients on a short-term basis. Light meals and food vouchers, clothing, toiletries, showers and laundry facilities are available. You will also receive referrals to appropriate community services and resources that include Medical Services, Mental Health Services, Alcohol and Drug Treatment, and Employment Programs. Also offers transportation to shelter and to appointments. Zero tolerance for alcohol and drug use. Funded by BC Housing.

Mental health support/counselling for individuals receiving this benefit

The Fort Nelson & District Chamber of Commerce is the collective voice for business in the Northern Rockies Regional Municipality and works to promote and enhance trade and commerce for the benefit of the region. Gateway to the Serengeti of the North, Fort Nelson and the Northern Rockies are characterized by an abundance of natural resources.

FIRETALK - Substance users’ group. Every other Thursday.

HIV/AIDS Harm Reduction program provides low barrier access to safer sex and drug use supplies along with information/education to all surrounding areas in the community. Provides education in plain language to reduce stigma and encourage participation. To educate safe sex and drug use supplies. All done in a culturally safe environment, no matter what age, race or gender. Support and promote groups such as those who choose to take intravenous drugs, men who have sex with men, and sex trade workers. Reduce risk of high at-risk drug users by providing education on proper use of drug supplies. Provide HIV and HCV prevention including information on local support groups. Fort nelson aboriginal friendship society HIV/AIDS Harm reduction program offers an array of services.

The Women's Outreach program provides information, advice, referrals, and representation on a variety of issues, including: Income Assistance: Disability Applications & Appeals. Housing: Residential Tenancy Issues, Applications and Affordable Housing.? Medical Applications: Medical Travel, Northern Health Benefits, First Nation Health Benefits. The Women's Outreach program provides information, advice, referrals, and representation on a variety of issues, including: Income Assistance: Disability Applications & Appeals. Housing: Residential Tenancy Issues, Applications and Affordable Housing.? Medical Applications: Medical Travel, Northern Health Benefits, First Nation Health Benefits.

Programming for Elders: Led by Elders, this program provides interactive activities to socialize, and to receive support and holistic health information.

The Women's Outreach program provides information, advice, referrals, and representation on a variety of issues, including: Income Assistance, Disability Applications & Appeals. Housing: Residential Tenancy Issues, Applications and Affordable Housing.? Medical Applications: Medical Travel, Northern Health Benefits, First Nation Health Benefits.

HIV/AIDS Harm Reduction program provides low barrier access to safer sex and along with information/education to all surrounding areas in the community. Provides education in plain language to reduce stigma and encourage participation. To educate safe sex. All done in a culturally safe environment, no matter what age, race or gender. Support and promote groups such as those who choose to take intravenous drugs, men who have sex with men, and sex trade workers. Provides HIV and HCV prevention including information on local support groups. Fort Nelson Aboriginal Friendship Society HIV/AIDS Harm reduction program offers an array of services.

The Poverty Legal Advocacy Program is funded by the Law Foundation of BC. The goal is to ensure fair access to income support and services through information referrals, support and one-on-one advocacy in the following areas:

• Provincial Programs: Income Assistance, PPMD, PWD, Tenancy
• Federal Benefits including: CPP, OAS, CPP-D, Survivor Benefits, EI Applications and Reconsiderations, Disability Tax Credit. Overpayments and Benefit Reviews, Disability Tax Credit, Child Tax Credit
• Any other issues including Debt, WCB and more

The programs provided by the Fort Nelson Aboriginal Friendship Society address all aspects of health, including: Family Violence; HIV/AIDS; Mental Health & Addictions; Employment; Elders, Women, and Youth Outreach; Food Bank; Soup & Bannock Socials, and also features a Men's Emergency Shelter, and a Women's Transition House. Overall, the Society's mandate is to provide services to the whole community, by promoting unity and health in rural and urban areas, in a collaborative effort to address the needs of Aboriginal and Non-Aboriginal people.

The Family Law Advocate program is primarily family law, including child protection, with some assistance in other overlapping matters (e.g. immigration, criminal, etc.) Services provided are as follows:

• Guardianship and Parenting Time
• Parental Responsibilities 
• Child Support
• Spousal Support and Divorce 
• Assistance with Separation Agreements
• Protection Orders
• FMEP
• Mobility/Relocation
• Property, Debts, - up to 20K
• Emergency Asset Restraint
• Matrimonial Propriate Service 
• Child Protection

The Poverty Legal Advocacy Program is funded by the Law Foundation of BC. The goal is to ensure fair access to income support and services through information referrals, support and one-on-one advocacy in the following areas:

• Provincial Programs: Income Assistance, PPMD, PWD, Tenancy
• Federal Benefits including: CPP, OAS, CPP-D, Survivor Benefits, EI Applications and Reconsiderations, Disability Tax Credit. Overpayments and Benefit Reviews, Disability Tax Credit, Child Tax Credit
• Any other issues including Debt, WCB and more

The Stop the Violence program offers professional individual or group counselling for women over the age of 19, or minors leading adult lifestyles, who have experienced sexual assault, violence/abuse in relationships, or childhood trauma, within the Fort Nelson community and surrounding areas.

The Victim Services is a non-profit program funded by the Ministry of Public Safety and Solicitor General, and is contracted to the Fort Nelson Aboriginal Friendship Society and located at RCMP. It provides information, practical assistance and support services to those who have become a victim of crime (under the Criminal Code of Canada) or believe they are a victim of crime.

Victim Services provides support and information to all victims of crime, including those affected by crime where the perpetrator is not identified and/or charged. The crime does not have to be reported however the Victim Services will encourage you to speak to the RCMP.

Victim Service provides services to all people in the Fort Nelson area. Police-based Victim Service program will provide Critical Incident Response, Criminal Justice Information and Support, Safety Planning, Information and Referrals as well as Emotional and Practical Support to clients. The Victim Services Program Manager works out of the RCMP Detachment.

The Youth Outreach Program offers a wide range of programming/services for youth. Programming includes Life Skills training, one-on-one advocacy/support, structured group activities, development of positive support systems, healthy lifestyle choices, cultural activities and healing arts, as well as participation in community events and activities.

The Youth Centre is a free drop-in program funded by the Ministry of Children and Family Development. The mission is to provide a safe, healthy, and non-judgmental environment for all youth between the ages of 7-18. Activities may include homework help, career planning, life skills, baking, game nights, movie nights, cultural activities, swimming, snowshoeing, crafts, and so much more.

The Fort Nelson Community Literacy Society is a non-profit organization working to increase skills, encourage further education and develop the value of learning for life; Providing programs and support to help adults and families overcome educational barriers. Programs include English as a Second Language tutoring and classes, family tutoring, adult tutoring, computer help and much more. Programs include: Adult Literacy, Family Literacy, and ESL & Settlement Services.

For adults and kids who want to get out there and cross country ski. The community trail is a breath-taking trail and is maintained by local volunteers.

Home of the Northern Lights Festival. Planning and executing events to help drive tourism into the NRRM. They work with and along side many of the Non profit groups for the well being of our Northern Rockies Regional Municipality.

Full service dental clinic. Optometrist, Vicky Mahairu, does scheduled visits to Fort Nelson to serve the optometry needs in the community. Call to get the optometrists most current scheduled visits.

As a community, Fort Nelson First Nation operates with Administration, Capital Works & Housing, Health & Community Services, Education, Dehzona Daycare & Head Start, Justice, Economic Development & Lands & Resources departments. The Health and Family Service Department provides a variety of prevention and intervention programs and services that promote healing, growth and self-reliance.

Adult Education.

The Food Bank is located at 4903 50th St. It runs every second Thursday from 11:00am-3:00pm. The Food Bank provides healthy non-perishable foods to help out for a couple days. From time to time they are able to offer some perishable foods when available. If you are needing assistance please inquire through the Fort Nelson Aboriginal Friendship Centre to get signed up.

Providing services to Northern Rockies, 25 Acute care beds, full laboratory, 8 long term care beds, X-Ray facilities, minor surgery, emergency, diabetic clinic, mental health and additions.

The Fort Nelson Hospice Society provides a community-based program dedicated to supportive compassionate care for people, family and friends facing terminal and/or life-threatening illness. Their goal is to provide trained hospice volunteers to those in need, promote public awareness, facilitate bereavement support, grief recovery workshops and grief support groups.

Provides the community with affordable options for clothing and house wares. Building partnerships with community services to help better serve the community needs. Promoting volunteerism in the community, as well as, an atmosphere of belonging and purpose.

Is dedicated to building a strong Foundation for the continued community support of the Fort Nelson General Hospital and work to enhance healthcare for the population residing in Fort Nelson and its surrounding area.

Is a women's hockey team that likes to get out on the ice and have some fun. All levels welcome.

The Fort Nelson Minor Hocky provides hockey opportunities for children in Kindergarten-Grade 12. Register your child to start having some fun on the ice. All experience levels are welcome.

A place for people interested in the motocross sport.

Preschool Programs

They have what you need! Reading material, audiobooks, music cd’s, DVD’s, free internet access, children’s games, computers and our eLibrary - including databases, downloadable audio and e-books. Find them on Facebook.

Visit the Fort Nelson Public Library Facebook page.

Rotary members believe in taking action for the world's greatest issues such as promoting peace, supporting education, growing local economies, and much more.

Ground search and rescue, air search and rescue, with swift water rescue certified and certified to operate rescue boat.

Grade 8 through 12.

Streeper Kennels. Home of World Champions. Racing Sled dogs.

Located at the original mile zero of the Alaska Highway (now mile 300), is the BC Snowmobile Federation's northern-most snowmobile club in the province! The Fort Nelson Snowmobile Club features over 100km of groomed loop trails and three impressive warming shelters thanks to the diligent work of volunteers.

Located on the west side of the recreation complex within easy walking distance of Art Fraser Park, the Rotary Spray Park and Fort Nelson Museum, the Visitor Centre offers free wireless internet (WiFi) service and a selection of souvenirs and local artists' work. Visitor Centre staff are friendly, knowledgeable and truly look forward to your visit. Let them help with your adventure needs in the Northern Rockies Regional Municipality!

Located on the west side of the recreation complex within easy walking distance of Art Fraser Park, the Rotary Spray Park and Fort Nelson Museum, the Visitor Centre offers free wireless internet (WiFi) service and a selection of souvenirs and local artists' work. Visitor Centre staff are friendly, knowledgeable and truly look forward to your visit. Let them help with your adventure needs in the Northern Rockies Regional Municipality!

Women's Transitional House: Provides shelter for women and their children who are fleeing family violence. If you need help they are only a phone call away. Take advantage of the services they offer such as 24-hour support, free services, advocacy, safety plan creating, referral service, transportation, and follow-ups. Funded by BC Housing. Please contact for more information.

Assistance in finding employment and helping with the skills needed to apply for work.

Natural gas services.

Foundry offers integrated health and wellness services for youth aged 12-24, with a mission to support "living a good life." Their centres and online platforms provide mental health, substance use, physical health, peer support, and social services, all in one place. Aiming to make care accessible, non-judgmental, and collaborative, ensuring young people feel supported every step of the way.

Counselling provided by Psychotherapy and Counselling is provided by Volunteer Counsellors or Referral Affiliate Student Counsellors who are professionally supervised and near the end of their journey to being accredited. Our counsellors are committed to providing 12 sessions and more free counselling to each client.

Strong Early Start Learning Programs through Grade 4.

Apartment style, independent living for those 55+ &/or on disability with the option for subsidy through BC Housing.

Trusted health information at your fingertips; call or click. Call 811 to speak with a Registered Nurse, Pharmacist or Dietitian 24 hours a day, 7 days a week in over 150 languages.

The philosophy at the clinic is to provide tools to enable you to nurture body, mind and spirit by offering: Herbal Medicine Consultants, reiki balancing treatments and Reflexology. By appointment only. Due to the nation-wide pandemic (Covid) the clinic is not currently open however, Doctor Gillian Leverkus, is offering phone and Zoom consultations at this time.

Mental health counselling and crisis intervention by phone or chat. 24 hours a day, 7 days a week.

Strong Start Early Learning Programs through Grade 4.

• 24/7 service whether by phone, text, mobile app or through website
• Professional counselling
• Information and referrals to local resources

Support and crisis lines. 24 hours a day, 7 days a week.

We believe that everyone should have the opportunity to enjoy our programs - did you know the NRRM offers a fabulous program called the Leisure Access Program (LAP).

The LAP provides fee reductions for people with lower incomes in the community, including new eligibility for those with disabilities. Receive 40 free swim passes and 75% discount on registered Rec Centre programs for one year. You will need to complete a new application annually to ensure that you're still eligible.

The Massage Therapy Clinic is BC Registered and offers Reflexology, Massage, Brain Therapy, Cranial & Sacral therapy, Joint Oscillations, Lymphatic Drainage as well as customized treatments. Also a protocol to assess and treat people with Fibromyalgia and Chronic Fatigue.

24 hours a day, 7 days a week.

Mile 300 Figure Skating Club is a figure skating club for children of all ages.

The Ministry provides programs and services to ensure that healthy children and responsible families are living in safe, caring and inclusive communities.

The Ministry focuses on providing British Columbians in need with a system of supports to help them achieve their social and economic potential. Featured services: Income Assistance, Disability Assistance, WorkBC.

24 hours a day, 7 days a week.

Their mission is to protect and advocate for animals in need, by building a humane community that promotes compassion and seeks to strengthen the human-animal bond.

Providing services to enhance employment opportunities including skills enhancement, job search, employment maintenance and career decision-making.

A safe, confidential and non judgmental crisis line to discuss anything troubling you.

The Mental Health & Substance Use community programs offer services that include a combination of functions with Interprofessional teams, as well as some specialty services, i.e. Developmental Disabilities Mental Health (DDMH), Acquired Brain Injury (ABI), etc. Youth addictions counselling and referral, elderly services counselling, early psychosis, eating disorders, vocational and recreation rehabilitation is also available at most community programs. Community programs provide assessment, treatment and referrals for adults.

Services include:

• Intake
• Crisis Response
• Short Term Counselling (individual, family, group)
• Longer Term Case Management
• Provides Life Skills support for activities of daily living
• Medication management
• Psycho-educational groups
• Education
• Psychiatric consultation
• Opioid Agonist Treatment (OAT)

Primary and community care includes the basic health care services that people access through primary care providers like family doctors, nurse practitioners, and other members of the health care team.

If you are calling from outside British Columbia please call 1.250.564.7499.

Travel service program for patients needing out-of-town medical appointments in northern BC.  Fares are nominal ranging from $20.00 round-trip to $80.00 round trip for longer distance routes.

Is a non-profit organization for seniors, organizing senior recreational and social programs.

Full and part-time Academic, Vocational, Continuing Education and Workforce Training.

The Canada Prenatal Nutrition program provides culturally appropriate, safe and empowering options for women, children, their immediate and extended families and the Aboriginal community at large. Family programs, support and pregnancy outreach.

Providing the community with Early Intervention and therapies, Infant Development & Early Years Program, Occupational and Physiotherapy, Support Child Development, Family Empowerment Program as well as Childcare & Preschool programs.

Providing culturally appropriate, safe and empowering options for women, children, their immediate and extended families and the Aboriginal community at large. Family programs, support and pregnancy outreach.

Supporting arts and culture for a thriving and vibrant arts culture in the Northern Rockies.

Providing the community with Early Intervention and therapies, Infant Development & Early Years Program, Occupational and Physiotherapy, Support Child Development, Family Empowerment Program as well as Childcare & Preschool programs.

At Northern Rockies Chiropractic and Wellness, they compliment chiropractic care with rehabilitative exercises and nutritional advice based on individual patient’s needs.

Full service dental clinic.

Municipal Landfill.

Water, sewer, and curbside garbage collection.

• After-hours EMERGENCY - Water & Sewer: 250.233.1170
• Roads & Drainage: 250.774.2541 ext. 2191

With its modern airport facilities, the Northern Rockies Regional Airport is able to serve a wide variety of aircraft ranging from small recreational and flight training aircraft to larger corporate, regional and commercial aircraft. Serviced by Central Mountain Air, passengers are able to connect to international markets through Edmonton, Calgary and Vancouver International Airports.

Enhancing the quality of life for Fort Nelson seniors, with programs and projects designed to provide the necessities that are affordable and sustainable. Initiatives include: transportation for seniors, supported seniors housing and supporting external programmers to ensure that activities are accessible to seniors. Heritage Place opened in September of 2016. This care home was built by a wonderful community who saw a need that wasn't being filled. Heritage Place is an 8-unit supported living facility. The Meals on Wheels program offers a hot homemade meal to seniors within our community, twice weekly, Tuesday and Thursday. This meal includes a main, side, fresh fruit cup, homemade dinner bun and a dessert. They have volunteers who deliver for them or pick up is an option as well. The Northern Rockies Seniors Bus is now available to everyone! In town $5.00/day and out of town: $10.00/day.

The Meals on Wheels program offers a hot homemade meal to seniors within our community, twice weekly, Tuesday and Thursday for a small fee of $10/meal. This meal includes a main, side, fresh fruit cup, homemade dinner bun and a dessert. They have volunteers who deliver for them or pick up is always an option as well.

A low cost bus service for the public, specializing in seniors and people with mobility issue transportation. The bus is equipped with a wheelchair lift and can take up to 5 wheelchairs at a time. 
Operating Tuesday - Friday, 10AM - 2PM, with in town rates of $10.00 per day (capped at 5 trips) and out of town rates of $15.00 per day (With pick up and return to point of origin or final destination and up to 3 pick up around town), and a one way Airport Fee of $20. Please visit their website to view all limits and restrictions. 

Bus passes are available from either the driver or the office. 
If you would like to advertise your business on the outside of the seniors bus, please give them a call at 250-774-3193.

Provides home and business phone, internet, and television services.

Education, consultation and counseling on healthy food choices.

Secondary contact email.

Olive McLean Notary Corporation has been providing legal assistance to Fort Nelson residents since 2006. Olive McLean Notary Corporation provides a variety of public services including conveyancing, refinancing, estate planning, power of attorneys and notarization. Olive McLean draws on her professional training and years of experience to help clients navigate issues relating to wills, property ownership and transfer, and legal documentation in a way that is understandable and gives the client peace of mind.

The Provincial Court has jurisdiction (legal authority) to deal with the following types of cases:

• Family
• Small Claims
• Criminal (adult and youth)
• Traffic, Ticket & Bylaw

24 hours a day, 7 days a week.

Grades 5 through 7.

Please leave a message at the phone number and a volunteer will return your call.

Provides daycare services.

Offering emotional support and referrals to community resources. Support offered in multiple languages.

Free support and information for individuals (family, friends) who support someone who may have or has been diagnosed with a mental illness.

Administrative Office.

Services available include, but not limited to: Vital Statistics (Birth, Death, Marriage Certificates, etc.) Medical Services Plan, Driver’s Licence Services, and CATS - Community Access Terminal

Maintained by Ledcor.

Speech and language services are offered to support children and their families from infancy through High School. No referral is required.

We offer quality ground transportation solutions to accommodate your unique needs, including group charter and customized shuttle programs. Our diverse fleet can accommodate groups of all sizes.

Primary through Grade 12.

Operated by Fort Nelson Aboriginal Friendship Society.

Provide emotional support to victims as they come to terms with the effects of their victimization.

Provide emotional support to victims as they come to terms with the effects of their victimization

Offers a wealth of information for newcomers, immigrants, and refugees. There are newcomer guides, in 13 different languages, to help the transition go as smoothly as possible. Visit the website to find out all you need to know to move to British Colombia.

Greg Large is experienced in wheelchair and walker repairs. A resident of Fort St. John willing to travel to Fort Nelson for such repairs.

Return-It Depot and depot for all MMBC materials including plastics, metal, waste oil, etc.

A confidential, anonymous peer support service operated by trained youth answering calls from other youth.